Shipping & Returns
• Minimum Order - There is no minimum order. We do not charge for handling or packaging, the minimum sized domestic postage is 500gm Express, followed by 3kg Express. Rates are fixed up to the first 5kg. • We use Australia Post Standard & Express Satchels or the standard parcel service to provide the fastest and most cost effective delivery method. The shipping costs for your order will be estimated on the combined weight of the items purchased using the average rate for our common delivery areas. These average rates may not accurately reflect the actual delivery charge for large, lightweight items. Brew Adelaide reserves the right to adjust the invoice value in such circumstances to reflect the actual cost of postage. Similarly if our estimate of the delivery charge exceeds that actual cost of postage by an excessive amount you will be refunded the difference. Maximum delivery weight 20kg. • Non Delivery –Brew Adelaide accepts no liability for undelivered goods sent by standard mail. Any replacement will be at the discretion of Brew Adelaide. Express mailed items will only be replaced upon Post Office confirmation that they have lost the parcel & will be limited to a goods value of $50 as covered by Auspost Express insurance. If you require extra insurance, please ask us for a quote before proceeding with your order. • Larger items will be sent through our courier and will require receipted delivery unless a clear ‘Authority to Leave’ is given. State clearly your instructions in the comments box at checkout. PLEASE NOTE: Items will not be left without ‘Authority to Leave’ and it will be the customers responsibility to contact the courier on the number left by the courier to arrange re delivery. • Local Delivery/Pickup – Free Local delivery is available to Adelaide Metropolitan Area customers for orders of $10.00 or more. This can be to a residential or business address within the following postcode ranges- 5000-5114, 5125-5127 and will be carried out on Friday pm. • Collection is by arrangement only. Please note in the comments section that you would like to collect your order and contact will be made to arrange this. As there is no charge for this service you can also select this option where you have unique shipping or packaging requirements and wish to make your own transport arrangements. • Delivery - Brew Adelaide endeavours to despatch all goods ordered, within 1 working day, upon receipt of funds. If stock is not available, you will be contacted with expected availability, offered a substitute, or refunded where requested.
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